Symantec Marketing Sucks
I recently evaluated several network intrusion detection/prevention systems
and some other security-related tools. Suddenly, in the last few weeks, I'm
awash in cold-calls from various international numbers from people claiming to
be Symantec or Geotrust and wanting, desperately, to send me some idiotic
white paper, no doubt telling me all about the wonderful, windows-only
have to solve who knows what problem I don't have. The people calling
are hard to understand as
their VOIP system sucks even worse than the one my employer is moving to,
and their accents don't help either. But the gist of of the calls are,
"Your email address is REDACTED correct?" and before they can then tell me
about some swell white paper they want to send me (as well as selling my
contact info to all 'n sundry as "verified" no doubt), I tell them that I'm
Ok, no big deal, right? Everyone in IT these days is awash in idiotic,
waste-of-time cold calls of a similar nature. And responding to any one of
them only leads to dozens more per day. So what. Well, I've gotten 3 calls
in the last 3 days from 3 different Marketing drones reading from the same
damn script, all allegedly from Symantec/Geotrust.
But wait! That's not enough. On the 16th I got an email from
(nope, I'm not obfuscating that email address - please,
oh please, spam it into oblivion) thanking me for my interest in GeoTrust
SSL certificates. I've NEVER expressed any such interest. Not once.
I politely replied saying this was strange since I'd never expressed any
interest thinking they'd just bought some useless spam... er, I mean
marketing database they needed to update. Fine. Then on the 18th I got
another email, this time from
free to spam the crap outta that address too), also thanking me for my
interest in GeoTrust SSL Certificates. WTF? I'm betting my innocuous
reply saying I wasn't interested and don't email me anymore was received
but not read and led to an escalation to a different marketing
drone? Is everyone at Symantec just plain stupid?
Looking in our mail logs, I see other members of the IT department get
Symantec/Geotrust spam too. Here's some other email addresses that
spammed us (no doubt fake personnas - nobody in Marketing uses their REAL
email address anymore - they don't want to get unsolicited email like that
which they're sending after all):
Strong message follows, Symantec... Leave me the FSCK alone! I will
NEVER buy any Symantec product at this point and will vehemently
lobby against them if and when the name is ever raised in any meeting at
any job I work at. Your marketing efforts are CRAP and I resent being
harassed. The fact that your Marketing minions are polite isn't relevant.
Calling me multiple times in a row, with barely usable VOIP, from people
in foreign countries who no doubt will do your bidding for not much more than
a glass of water and a toothpick is NOT encouraging me to buy any
of your products. It's having the opposite effect.
So, today I get another cold-call from some international number and
Oh Joy! I find
out it's geotrust again. I feel a little bad for the telesales minion
they hired to make the call because I lost my temper and didn't even allow
him to finish his first sentence. He got the word "geotrust" out and I
lost it... I asked him why was geotrust bugging me? Sending me emails
about whitepapers I didn't ask for, expressed no interest in, etc? Why
were they bugging me even after I'd opted myself out of lists I didn't
opt in for... TWICE!
Symantec/Geotrust, since you can't seem to understand polite responses,
let me make this as plain as I can. FSCK OFF AND LEAVE ME THE HELL
ALONE! Got it? Can I make it any more plain? Can you hear me now?
And it continues to go on... I sent an email to email@example.com and
firstname.lastname@example.org to see if maybe they could get the ball rolling on
telling someone at Symantec that I'm not interested in hearing from
them. Yet this morning I got yet another cold call from some marketing
minion in some call-center somwhere in Europe. WTF.
So... I guess maybe I'll start keeping track of every email address from
and reply-to address from every lame marketer who feels free to spam me
here in the hopes that every other spammer on the planet will start to
tell them about the marvelous lists they have to sell, the pharmacopia
they have to sell, etc. So
here's a list of losers for the other losers
to scrape off the web page and add to their lists.